TERMS AND CONDITIONS

1. About these Terms

These Terms and Conditions (“Terms”) form an agreement between you and Harry Holloway, trading as Fans Clash (“Fans Clash”, “we”, “us” or “our”), concerning the Fans Clash app, fansclash.app and related services (the “Service”). Our address is 8–10 Welling Way, Welling, Kent DA16 2RJ, United Kingdom and our contact email is support@fansclash.app.

The Privacy Policy, Community Guidelines and any specific competition, promotion or room rules referenced in the Service form part of these Terms. If you do not agree, do not use the Service.

2. Eligibility

You must be at least 18 years old and legally capable of entering a contract. By registering, you confirm that this is true. We may request reasonable evidence of age and may suspend or close an account if we reasonably believe the user is under 18 or has provided false information.

3. Accounts and sign-in

• You must provide accurate information and keep it current.
• You are responsible for protecting your credentials and activity conducted through your account.
• You must not share, sell, transfer or create accounts for another person.
• You must notify us promptly at support@fansclash.app if you suspect unauthorised access.
• Email/password, Sign in with Apple and Google sign-in may be available. Use of those services is also subject to the provider’s terms.

4. The Service

Fans Clash provides live sports-audio rooms, speaking queues, hosted discussions, polls, Clash Mode, voting, results, rankings, profiles, notifications and related community features. Rooms and features may be scheduled, changed, interrupted or cancelled. The Service is currently free, but we may introduce paid features in the future only with clear advance information and any consent or purchase process required by law and platform rules.

Fans Clash is independent and is not affiliated with, sponsored by or endorsed by Apple, Google, any league, governing body, football club, broadcaster, player or other rights-holder unless expressly stated.

5. Community participation

Fans Clash is built for strong sporting opinions and genuine debate. Disagreement and ordinary football banter are welcome; targeted abuse is not. Users must follow the Community Guidelines and lawful directions of hosts and administrators. Hosts may control the speaking queue, mute users and remove users from a room. Administrators may restrict, suspend or permanently close accounts.

6. Prohibited conduct

• threats, harassment, bullying, stalking, intimidation or encouraging harm;
• hatred or discrimination based on protected or personal characteristics;
• sexually explicit, exploitative, violent or otherwise unlawful content;
• publishing private information, impersonation, fraud or deceptive conduct;
• copyright, trade mark, privacy or other rights infringement;
• spam, unauthorised advertising, scams, malware or attempts to manipulate votes, rankings or platform systems;
• evading a suspension or ban, interfering with moderation, or helping another person evade enforcement;
• collecting or recording other users without lawful authority or required consent; and
• using the Service to facilitate illegal betting, match manipulation or other illegal activity.

7. User content and licence

“User Content” includes profile names and pictures, live contributions, comments or descriptions, poll submissions, votes, reports and any other material a user submits or communicates through the Service. You retain ownership of rights you hold in your User Content.

You grant Fans Clash a worldwide, non-exclusive, royalty-free, transferable and sublicensable licence to host, store, reproduce, transmit, adapt, format, moderate and display User Content as reasonably necessary to operate, secure, improve and promote the Service. For content captured in a room clearly identified as recorded, this licence also permits the uses described in section 8. The licence ends when content is deleted, except where copies reasonably remain in backups, published material created under a valid licence, shared material involving other users, or records lawfully retained for safety, enforcement or legal claims.

You confirm that you have the rights needed to submit User Content and that it does not violate law, these Terms or another person’s rights. You are responsible for what you say and submit. Views expressed by users and hosts are their own and are not necessarily those of Fans Clash.

8. Live audio and possible recording

Fans Clash does not routinely record rooms at launch. We may introduce or enable recording for selected rooms. A recorded room must display clear notice before entry or participation and a visible indicator while recording is active. Do not speak in a recorded room if you do not want your contribution captured.

When you voluntarily speak after receiving the recording notice, you grant Fans Clash permission, to the extent permitted by law, to record and use your voice, profile name, profile image and contribution to:

• produce and distribute highlights, social-media clips, transcripts, captions and summaries;
• advertise and promote Fans Clash, its rooms, hosts, partners and sponsors;
• investigate complaints, enforce rules, protect safety and defend legal claims;
• train and assess hosts and improve the Service and audio experience;
• perform internal research and analytics; and
• create commercial or sponsorship content consistent with the displayed notice and applicable law.

Fans Clash may edit a recording for length, clarity, formatting, safety or compliance but will not knowingly create a materially misleading portrayal. Recording rights are subject to applicable law and the Privacy Policy. Users must not independently record rooms unless they have all necessary permissions and comply with law.

9. Reporting and moderation

Users may use the in-app reporting control to report an abusive user or inappropriate content. Reports may also be sent to support@fansclash.app. Hosts can mute or remove participants from a room, and administrators may suspend or permanently ban accounts. Fans Clash does not currently provide a user-controlled blocking feature. We may review relevant information, including room activity and available records, and may remove content or restrict accounts. We do not guarantee a particular action and may not disclose confidential enforcement information.

Where reasonably practicable, users may appeal a suspension or permanent ban by emailing support. Serious or repeated violations, safety threats, fraud or ban evasion may result in immediate action without prior warning. We may preserve information needed to investigate reports, protect users, cooperate with authorities or defend legal claims.

10. Intellectual property

The Service, software, branding, design, compilation, databases and materials supplied by Fans Clash are owned by or licensed to Fans Clash and protected by intellectual-property laws. Except as expressly permitted, you may not copy, scrape, reverse engineer, sell, sublicense, redistribute or exploit them. Limited sharing tools supplied by the Service may be used for their intended purpose.

11. Third-party services and links

The Service relies on third-party infrastructure and may contain links to third-party services. We do not control third-party services and are not responsible for their independent content, availability or practices. Your use of Apple, Google and other third-party services may be governed by their own terms.

12. Polls, Clash Mode and promotions

Polls, votes, scores and rankings are designed for entertainment and community participation. They are not professional advice, official sporting results or gambling products. Users must not manipulate voting or rankings. If Fans Clash offers a prize or promotion, separate rules will explain eligibility, selection, timing and restrictions; those rules will prevail for that promotion.

13. Availability and changes

We aim to provide a reliable Service but do not promise uninterrupted or error-free availability. Live events, networks and third-party infrastructure can fail. We may change, suspend or discontinue features for maintenance, security, legal, commercial or operational reasons. Where reasonably possible, we will give notice of material changes that significantly affect users.

14. Disclaimers

The Service is provided on an “as available” basis. To the fullest extent permitted by law, we exclude implied warranties that can lawfully be excluded. Fans Clash does not verify every statement made in a live room and does not guarantee that user content is accurate, complete or suitable. Nothing on the Service is professional, financial, betting, medical or legal advice.

15. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or your mandatory consumer rights.

Subject to that, Fans Clash is not liable for losses that were not reasonably foreseeable when these Terms were accepted, losses caused by events outside our reasonable control, or business losses suffered by a consumer. If you use the Service for business purposes, our total aggregate liability arising from the Service will not exceed £100, except where a higher limit is required by law.

16. Suspension, termination and deletion

You may stop using the Service and permanently delete your account through account settings. We may restrict, suspend or terminate access where we reasonably believe you have breached these Terms, created risk or liability, acted unlawfully, or where action is needed to protect the Service or others. Account deletion and retention are described in the Privacy Policy and Account and Data Deletion Policy.

17. Changes to these Terms

We may update these Terms to reflect legal, safety, product or operational changes. We will provide reasonable notice of material changes. Continued use after the effective date means you accept the revised Terms where permitted by law. If you do not agree, you must stop using the Service and may delete your account.

18. Governing law and disputes

These Terms are governed by the laws of England and Wales. If you are a consumer, you retain any mandatory protections and may bring proceedings in any court available to you under applicable consumer law, including the courts of the part of the United Kingdom where you live. Otherwise, the courts of England and Wales have exclusive jurisdiction. Please contact support@fansclash.app first so we can try to resolve the issue informally.

19. Apple-specific terms

For an app obtained through Apple’s App Store: these Terms are between you and Fans Clash, not Apple; Fans Clash, not Apple, is responsible for the app, its content, maintenance, support and claims relating to it; your licence is limited to use on Apple-branded products you own or control as permitted by the App Store usage rules and Family Sharing where applicable; Apple has no obligation to provide maintenance or support; and Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. Nothing here limits any obligation that cannot lawfully be excluded under Apple’s applicable terms or consumer law.

20. General

If a provision is unenforceable, the remaining provisions continue. Our failure to enforce a provision is not a waiver. You may not transfer your rights under these Terms without our consent; we may transfer ours as part of a reorganisation, financing, sale or transfer of the Service, provided this does not reduce mandatory consumer rights. These Terms and incorporated policies are the entire agreement concerning the Service, except for any separate written host or partner agreement.

21. Contact

Harry Holloway, trading as Fans Clash, 8–10 Welling Way, Welling, Kent DA16 2RJ, United Kingdom. Email: support@fansclash.app.